Mentor

Delivering advanced geo-analytics to automatically optimize your network.

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Overview       Key benefits       Use cases       Resources      Testimonials

For today’s highly complex mobile networks, engineers need an end-to-end solution that can analyze, troubleshoot, and optimize RAN network performance and the subscriber experience.

Mentor is a machine learning and geolocation-based radio optimization solution providing mobile operators with in-depth RAN performance analysis and troubleshooting. Its extensive analytics capabilities deliver insights across devices, subscribers, and locations, thanks to its highly accurate geolocation engine.

Mentor supports multiple mobile technologies (2G/3G/4G/5G) and network vendors. It’s fully GDPR compliant, with built-in security for protecting the privacy of your customers.

Key benefits

Advanced Geolocation and Network Optimization Technology

With optimization and geolocation in one platform, Mentor provides the best of both by harnessing subscriber experience data. Its advanced geolocation algorithms identify and resolve critical network quality, capacity, and coverage issues.

Increased Subscriber Satisfaction

Mentor quickly resolves subscriber experience issues by capturing, classifying, and filtering call data and then diving deep into areas of concern with a virtual drive test.

CapEx and OpEx Savings Via Automation

Our ‘hotspot reduction’ algorithms balance hardware utilization, preventing unnecessary CapEx spend. And by automatically identifying issues, operators can reduce OpEx by minimizing physical drive tests.

Successful 5G Delivery

Leverage Mentor’s geo-intelligence capabilities to prioritize 5G investments, validate the performance of newly launched 5G clusters, and analyze and optimize the expanding 5G network as traffic grows.

Multi-vendor/Technology Support

Mentor is both technology and vendor agnostic, designed for today’s complex, hybrid network environments.

APIs for Easy Integration

Our Network Planning APIs help mobile operators achieve zero touch automation.

Use cases

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Automatically Detect and Prioritize Problems

Highlight areas where KPIs are being breached and assign severity levels, enabling engineers to prioritize resolution by addressing the most critical service-affected issues first. Identify the worst performing cells and analyze the reason for dropped calls.

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Investigate Network Traffic Issues

Engineers can utilize Mentor’s extensive traffic classification maps to investigate specific issues, such as locating indoor areas of poor call quality or where calls are dropping.

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Optimize Your Network Resources

Mentor provides a robust set of cluster-wide RAN optimizations, including recommendations and implementation scripts. Capabilities include network load balancing, RSI optimization, overlapping analysis, tilt recommendations, and many more.

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Minimize Drive Tests and Troubleshoot Customer Issues

Virtual drive tests reduce the need for actual drive tests and help troubleshoot specific subscriber issues by analyzing real call flows instead of trying to reproduce issues in the field.

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Neighbor List Optimization – for Better Network Performance

Ensure users are on the best serving cell. Find missing neighbor cells, redundant cells, and distant cells.

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Learn more

Mentor brochure

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What our clients say

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NOS Portugal
NOS

“

Our work with TEOCO has meant we can build an ecosystem of tools that can help us to constantly improve our network, from planning through to optimization and identifying new value creation streams.

CTIO | NOS Portugal

NOS 2
NOS

“

Adding CogniSense reinforces the insights we get from the mobile network and enhances the accuracy of the information we have, building the framework for mobile optimization automation.

CTIO | NOS

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How can we help?

For over 25 years, aircom has helped network operators run state-of-the-art mobile networks and profitable businesses. Learn how we can help you in the areas critical to the success of modern CSPs.

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